I interviewed the CEO of Ofgem, the energy regulator, and told him directly that I felt he had been too passive by not using all the powers he has to fix this. I asked him to apologise, and I was rather surprised - but pleased - that he did.
Have you ever switched your energy company? Only a third of us have but it can save you a fortune! I have switched my provider, I was amazed that it only took ten minutes and my annual bill fell by well over a third! I’m now a committed switcher! If you haven’t, do it today!
In the meantime I’ll be fighting hard to fix the unfairness in this market and get customers a better deal. All the best, Peter